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Frequently asked client questions - Buildbox

Frequently asked questions

For clients

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Projects

Invites

Quotes

Projects

Questions about creating projects

  • Why post your building project?

    Posting a building project saves you time and money when looking for the best trade companies for your construction, maintenance or repair project. You can compare quotes from multiple companies and industries in one location without having to send information more than once.
  • Is it FREE to post a project?

    Yes. Its 100% FREE. We do not charge anything to post a project or receive quotations.
  • Is my project private or public?

    You can create a private project and only invite the companies you want. Or you can create a public project that will display on search results for companies to request an invitation to quote.
  • Who can post a project?

    Anyone. From individuals to companies, universities and governments. If you have a building project or something to be built or designed. Then create a project.
  • Can I post more than one project?

    Yes. you can create as many projects as you want, however we do not accept multiple posts of the same project. Duplications shall be deleted.
  • How can I delete my project?

    If you would like to cancel your project and delete it permanently, you can go to your project page, ‘Settings’ tab, and then under the ‘Delete’ tab you can confirm your project deletion.

Invites

Questions related to inviting companies to quote

  • What do project ‘invites’ mean?

    A project invite is an invitation you have sent to a company to quote your project. Or an invitation request from a company to send you a quote.
  • Why do I invite companies to quote?

    Because the choice is yours. You can choose to invite the companies you want to receive a quote from. Or you can let companies request to send a quote to your project for you to choose.
  • How many companies can I invite to quote?

    You can invite a maximum of 5 companies to send you a quote for each project.
  • Can I delete invited companies if I want to switch?

    Yes. You can remove companies on your project page, in the ‘settings’ section, under the ‘Companies’ tab, select ‘remove’.

Quotes

Questions related to receiving quotations

  • When will I receive my quotation?

    It depends. Some arrive in just a few hours or even minutes of creating a project. Sometimes it could take a number of days. We encourage all partners to send quotes as soon as possible.
  • What if I am unhappy with my quote?

    You can contact the company and ask them to recalculate. Or remove them from your projects list and request another company to send a quote.
  • Do I have to except a quotation?

    No. All quotations provided by partner companies are non-obligatory, you are not obliged to accept any quote from companies.
  • How many quotes will I receive?

    For every project created, you can expect to receive up to 5 quotes from different companies to compare.
  • Can I choose which companies quote?

    YES. Simply create a project and you can invite the companies you want to receive a quotation from.
  • How will I receive the quotation?

    Some companies will call you to confirm their rates, others will send an email outlining the costs of the project. You can of course specify how you would like to be contacted when you post a project.